Terms of Service

Effective Date: November 3, 2025

These Terms of Service ("Terms") govern your use of LeadShutter, a service provided by vSites OÜ ("Company," "we," "us," or "our"). By purchasing or using our services, you agree to these Terms. If you disagree with any part of these Terms, do not use our services.

1. Definitions

"vSites OÜ," "Company," "we," "us," or "our" refers to the service provider, a private limited company registered in Estonia.
"LeadShutter" refers to the Google Ads automation service and platform offered by vSites OÜ.
"You," "your," or "Customer" refers to the individual or entity using our services.
"Services" refers to all Google Ads campaign setup, management, and optimization services offered by LeadShutter.
"Platform" refers to the LeadShutter website and any associated tools or systems.
"Google Ads Account" refers to your Google Ads advertising account.

2. Services Provided

LeadShutter offers two service plans:

2.1 One-Time Setup ($158)

Competitor research and keyword strategy
Custom Google Ads campaign setup
Ad copy creation (human-reviewed)
Campaign delivered within 24 hours
No ongoing optimization included

2.2 Monthly + Setup ($78/month)

All features of One-Time Setup (included free)
Daily AI-powered campaign optimization
Smart budget distribution
Automated A/B testing
Monthly performance reports
Minimum commitment: 1 month

2.3 Service Delivery Process

You provide website URL, location, and ad budget information
We analyze your business and competitors
We build a custom Google Ads campaign
You review and approve the campaign preview via email
We launch the campaign once you approve
(Monthly plan only) We optimize daily based on performance data

3. What We Do NOT Provide

LeadShutter does not:

Guarantee specific lead volumes, conversion rates, or ROI
Manage your Google Ads budget (you control spending directly through Google)
Provide access to a live dashboard (currently manual fulfillment; reports delivered via email)
Replace your Google Ads account ownership or access
Cover Google Ads costs (you pay Google directly for ad spend)

4. Eligibility and Account Requirements

4.1 Eligibility

You must:

Be at least 18 years old
Have legal authority to enter into this agreement
Own or operate a business that uses or intends to use Google Ads
Have an existing Google Ads account with campaign data (for audit functionality)

4.2 Account Information

You agree to:

Provide accurate, complete, and current information during signup
Update information promptly if it changes
Maintain the confidentiality of your account credentials
Notify us immediately of unauthorized account access

4.3 Prohibited Use

You may not:

Use our services for illegal purposes or fraudulent activities
Violate Google Ads policies or terms
Provide false information or impersonate others
Attempt to reverse-engineer, hack, or disrupt our services
Resell or redistribute our services without written permission

5. Pricing, Payment, and Billing

5.1 Fees

One-Time Setup: $158 (one-time charge)
Monthly + Setup: $78/month (recurring monthly charge)
All prices are in USD and exclude applicable taxes

5.2 Payment Processing

Payments are processed securely via Stripe
You authorize us to charge your payment method for all applicable fees
One-time fees are charged immediately upon purchase
Monthly subscriptions are billed on the same date each month

5.3 Failed Payments

If a payment fails, we will attempt to charge your payment method up to 3 times
If all attempts fail, your service may be suspended or terminated
You remain responsible for any unpaid fees

5.4 Taxes

You are responsible for all applicable taxes (e.g., sales tax, VAT, GST) unless we are legally required to collect them.

6. Refunds and Money-Back Guarantee

6.1 100% Money-Back Guarantee

We offer a 7-day money-back guarantee from the date of purchase:

If you are unsatisfied with our service within 7 days, contact us at [email protected] for a full refund
Refunds are processed within 5-10 business days

6.2 Refund Conditions

Refunds apply if:

You are not satisfied with the quality of the campaign we delivered
We fail to deliver your campaign within 24 hours (without valid reason)
You change your mind before campaign approval

Refunds do NOT apply to:

Google Ads spend (charged directly by Google, not refundable by us)
Poor campaign performance after you approved and launched it (results depend on market factors)
Services already rendered and approved by you
Requests made after the 7-day guarantee period

6.3 Subscription Refunds

Monthly subscriptions can be canceled anytime after the first month
No refunds for partial months of service
Cancellation takes effect at the end of the current billing cycle

7. Cancellation and Termination

7.1 Cancellation by You

One-Time Setup: Non-recurring; no cancellation needed
Monthly + Setup: You may cancel anytime after the first month by emailing [email protected]
Cancellation takes effect at the end of your current billing period
You retain access to services until the end of the paid period

7.2 Termination by LeadShutter

We may suspend or terminate your account immediately if you:

Violate these Terms
Provide fraudulent information or engage in fraudulent activity
Fail to pay fees after multiple attempts
Violate Google Ads policies in a way that jeopardizes our business
Use our services for illegal or harmful purposes

7.3 Effect of Termination

Upon termination:

Your access to services ends immediately (or at the end of the billing period if you canceled)
You remain responsible for all unpaid fees
We may delete your data in accordance with our Privacy Policy
Sections 8, 9, 10, 11, and 14 survive termination

8. Google Ads Account Access and Responsibilities

8.1 Your Google Ads Account

You retain full ownership and control of your Google Ads account
You must provide us with appropriate access (Editor or Admin level) to your Google Ads account
We will only access your account to deliver the services you purchased

8.2 Ad Spend and Budget

All Google Ads costs are separate from LeadShutter fees
You pay Google directly for all ad spend
You control your daily and monthly ad budget within Google Ads
We recommend budgets, but you have final approval
We do not spend your ad budget without your explicit approval to launch the campaign

8.3 Campaign Approval

You must review and approve the campaign preview before we launch
Once approved, you authorize us to activate the campaign in your Google Ads account
You may pause, edit, or stop campaigns at any time through your Google Ads account

8.4 Google Ads Policy Compliance

You are responsible for ensuring your business, website, and ads comply with Google Ads policies
If Google disapproves your ads due to policy violations on your end, we are not liable
We will do our best to create compliant campaigns, but Google's final approval is outside our control

9. Intellectual Property and Ownership

9.1 Your Content

You retain full ownership of:

Your website content
Your business information
Your brand assets and content
Your Google Ads account and campaign data

9.2 License to Use Your Content

By using our services, you grant vSites OÜ a non-exclusive, worldwide license to use your content solely for the purpose of delivering our services (e.g., creating ad copy, analyzing your website).

9.3 Our Intellectual Property

vSites OÜ retains ownership of:

Our software, processes, and methodologies
Our brand, trademarks, and logos
Any proprietary tools or systems we use

9.4 Campaign Materials

Ad copy, keyword strategies, and campaign structures we create for you become your property upon full payment. However, you acknowledge that we created them, and you may not resell or redistribute them as your own work.

10. Disclaimers and Limitations of Liability

10.1 No Guarantees of Results

We do NOT guarantee:

Specific lead volumes, conversion rates, or return on investment (ROI)
That your ads will be approved by Google
That your ads will always appear in search results
That you will generate more leads or increase revenue

10.2 Factors Outside Our Control

Campaign performance depends on factors we cannot control, including but not limited to:

Your website quality, user experience, and conversion optimization
Your pricing, service quality, and reputation
Market competition and seasonal demand
Geographic location and target audience behavior
Google's algorithms, policies, and ad auction dynamics
Changes to Google Ads platform or policies

10.3 "AS IS" Disclaimer

Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10.4 Limitation of Liability

To the maximum extent permitted by law:

Our total liability to you for any claim arising from these Terms or our services shall not exceed the total fees you paid to vSites OÜ in the 12 months preceding the claim
We are not liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, lost revenue, lost data, or business interruption
We are not responsible for losses caused by Google Ads policy changes, account suspensions, or technical issues beyond our reasonable control

11. Indemnification

You agree to indemnify, defend, and hold harmless vSites OÜ, its owners, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:

Your use of our services
Your violation of these Terms
Your violation of any third-party rights, including intellectual property rights or privacy rights
Your violation of Google Ads policies
Any content or information you provide to us

12. Data Privacy and Security

12.1 Data Collection and Use

We collect and use your personal information as described in our Privacy Policy. By using our services, you consent to such collection and use.

12.2 Data Storage

We use Supabase to securely store your account data
We use Stripe to process payments (we do not store your credit card information)
We implement industry-standard security measures to protect your data

12.3 Data Retention

We retain your data for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data by contacting us.

13. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of providing or receiving services. This obligation survives termination of these Terms.

14. Modifications to Terms

14.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting to our website.

14.2 Notification

We will notify you of material changes via email. Continued use of our services after changes are posted constitutes your acceptance of the modified Terms.

14.3 Rejection of Changes

If you do not agree to modified Terms, you must stop using our services and cancel your subscription.

15. Dispute Resolution and Governing Law

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Estonia, without regard to its conflict of law principles.

15.2 Informal Resolution

Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally.

15.3 Arbitration Agreement

Any dispute arising from these Terms or our services that cannot be resolved informally shall be resolved through binding arbitration in accordance with the Estonian Law on Arbitration, rather than in court. You waive your right to a jury trial.

15.4 Exceptions

Either party may seek injunctive relief in court to protect intellectual property rights or confidential information.

15.5 Class Action Waiver

You agree that disputes must be brought on an individual basis and not as part of a class action, collective action, or representative proceeding.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and vSites OÜ regarding our services and supersede all prior agreements.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any successor or affiliate without restriction.

16.5 Force Majeure

We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, internet outages, or government actions.

16.6 Relationship of Parties

You and vSites OÜ are independent contractors. These Terms do not create a partnership, joint venture, employment, or agency relationship.

17. Contact Information

If you have questions about these Terms, please contact us:

Email: [email protected]
Company: vSites OÜ (operating as LeadShutter)
Registry Code: 17112051 Location: Tallinn, Estonia

By using LeadShutter's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: November 3, 2025